11 replies to this topic

[Nazhold]

Hi, i have a asus rog with gtx 880m, 16gb RAM, 64bit, windows 7, i7.

All update are made and i do not have software enable (except ts)

 

I downloaded and installed your game yesterday.

Today I started but it does not work when I try to login me to one of two server, the game closes without saying anything.

I live in France but there is a European server, I tested to change the language in English on the launcher and the game, change the graphic quality, full screen ect ..

I try to reinstall it but it does not work.

But nothing to do.

I put a link of the last image i have of the game before it closes.

 

Sorry for my english :/

I hope you find a solution.

Thank you for read me.

Attached Thumbnails

• 

Attached Files

•  crash_log2016_11_10_02_52_24.lsc   6.46KB   247 downloads
•  crash_log2016_11_10_02_54_20.lsc   7.13KB   264 downloads
•  crash_log2016_11_10_02_51_34.lsc   6.47KB   222 downloads

[Zeta]

Hello. Did you have enough free space on drive C:? Logs looks like game can't finish downloading data to C:\Users\Nazhold\AppData\Roaming\LostSectorOnline\

[Nazhold]

My game is not installed on my C drive it is an ssd, but he have 76go free space.
He is installed on my drive E with 118go of free space (it is an internal drive)

Edited by Nazhold, 10 November 2016 - 17:35 PM.

[Xudo]

C:\Users\Nazhold\AppData\Roaming\LostSectorOnline\
This is special folder for temporary game files.
It always on the same disk as your system.
Thats why you need more free space on the disk C.

[Nazhold]

I have 76gb of free space on the disk C.

So i think its good no?
Reinstall the game on my C drive could change anything?

[Zeta]

It is strange. Do you have antivirus or firewall? If so, try to add game to their trusted list or disable their for a while.

[Nazhold]

I try to disable my antivirus, my firewall and reinstall the game on my C drive.
Still not working.

Edited by Nazhold, 10 November 2016 - 19:52 PM.

[Zeta]

Try to open C:\Users\Nazhold\AppData\Roaming\LostSectorOnline\cache and unpack there this archive  cache.rar   1.14MB   274 downloads
If game will crash again, post new crashlog here.

[Nazhold]

Still not working.

Attached Files

•  crash_log2016_11_11_07_12_55.lsc   6.61KB   259 downloads

[Nazhold]

Sorry for the double post but I noticed something.

When I start the launcher it blocks to "83.5% verifying: public.k" then it starts the game.

 

Attached Thumbnails

• 

[Zeta]

verifying: public.k - it is ok.
As I can see in log, problem only in downloading last file Locals.xml to C:\Users\Nazhold\AppData\Roaming\LostSectorOnline\cache\Locals.xml
I have no idea, why downloading is blocked at this point. Maybe some sort of restrictions for Roaming (more then 100kb). But I never saw this before.

[Nazhold]

I see..

If you find a solution called me.

Thank you for helping me and good continuation.